It's not what it used to be - CV19 killed it - Anonymous Simply Business Employee Review

- Very much 'face that fits' with career progression. Plenty of development time but very little opportunity to progress. No loyalty over internal candidates sometimes. - The culture being the main thing keeping me working here for so many years died with CV19 and management are doing too little too late to reignite this. - The company has gone from being a knowledgeable insurance consultancy business to a generic call centre - it's purely a numbers game. Quality of work and knowledge of products doesn't matter. - In a day to day role, employees are just a resource, not an asset. - Micro-management at it's finest. You are told exactly what time you can take a break, what time to be on the phone, what time do to admin work - I get this due to resourcing on the phones. But to start getting funny when some is a minute late here or there, regardless if they constantly turn up to work early or stay late is a bit much. It's give and take. Worse still, you are targeted for how many tasks you complete in an hour (numbers game), rather than what value your work brings to the business.