Poor handling of personal circumstances — limited understanding or flexibility when employees face genuine mental health or family issues.
Inconsistent communication — important meetings and outcomes not always communicated clearly or with enough notice.
Lack of transparency in decision-making, especially around dismissals and HR processes.
High pressure around attendance, with little consideration for wellbeing or personal challenges.
Promises and feedback on progress not always reflected in management actions.
Feeling that loyalty and improvement efforts were overlooked despite meeting and exceeding targets.
They are not transparent about commission structure until you passed training and are on the phones.