An Uninspired & Poorly Managed Shopify Agency - Anonymous employee Simplistic Employee Review

The management is an absolute disaster. There is no company culture—employees barely know each other, and there are almost zero interaction points. It’s a revolving door of hires and firings, with no real strategy or support in place. I was hired to replace someone who was let go, only to be let go myself. The person hired to replace me? Also let go. It’s a pattern. They have no grasp of capacity planning, and onboarding is practically nonexistent. Instead of setting people up for success, they push them into chaotic, unsupported roles and then blame them for "performance issues" when things inevitably go wrong. The agency itself operates like two separate companies, and one half runs on a shady deal within Shopify’s partner program—a loophole they exploited when the agency first started. There are multiple owners (four, I think?), but you’ll rarely see them. One was on my only 30-minute interview and then ghosted entirely, except for weekly meetings where he sat in the background with his camera off, contributing nothing. Unless you’re one of the born-on-third-base owners or a dev, this place isn’t a long-term solution. If you value stability, culture, or even basic managerial support, stay far away.