A place to grow and make an impact - Customer Success SimplePractice Employee Review

5.0
18 Feb 2020
Recommend
CEO approval
Business outlook

Pros

SimplePractice is a great place to be if you're looking to grow. You can find your niche and as long as you work hard, deliver value, and are a team-player, you'll see the fruits of your labor. It's a fast-paced work environment and constantly evolving, but the team and leadership is supportive, innovative, and always open to feedback.

Cons

This can be seen as a pro as well, but upward mobility and career development is flexible and open-ended. There isn't a set path for employees to follow. You need to take it upon yourself to keep growing in your career here.

Explore other reviews about SimplePractice

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

fulfilling industry with a clear mission

Cons

continuing to grow very quickly, important to focus on what matters most

1.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Pay is decent - Nice FTO, company holidays, and summer Fridays - Some truly great people until you get into higher leadership

Cons

SimplePractice has gone from a wonderful workplace to an absolutely miserable, toxic environment. People get put on PIPs and fired for minor infractions that could easily be fixed. People who manage to avoid being PIPed are only there until they can find another role. Even new hires leave pretty quickly when given the opportunity. Leadership is under qualified and out of touch with their reports. More focused on replacing than on coaching. Overall SP is a mental health company that is hellbent on destroying the mental health of its employees.

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