Off to a Fast Start! - Support Team Member Silverline Employee Review

5.0
8 Jan 2021
Recommend
CEO approval
Business outlook

Pros

I joined Silverline several months ago and, without a doubt, the people make working at Silverline one of the most unique opportunities in the Salesforce ecosystem. Smart, nice, and always willing to help...my colleagues have made it easy to get up to speed quickly. Silverline's client work is also very interesting and it's been exciting to see Silverliners support the vaccine rollout and other COVID-19 response projects at major health systems.

Cons

COVID-19 has limited the ability to get teams together in person to build connections, so I am looking forward to that (hopefully) in 2021.

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Silverline Response
5y
We’re happy to hear you are enjoying your time at Silverline! We agree we can do a better job sharing the social impact of the work we do for our clients, and that is a focus for us this year! If you have any other ideas, please feel free to let us know via the WaterCooler or by reaching out to hr@silverlinecrm.com.

Explore other reviews about Silverline

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

After working at both small and large companies, I can confidently say I’m really happy I landed at Silverline. From day one, everyone has been incredibly welcoming, and that sense of kindness and collaboration hasn’t faded. It’s a fantastic group of people to bounce ideas off, which makes a big difference in day-to-day work. Jason was absolutely fantastic throughout the interview process. He kept me updated almost daily and clearly puts a lot of care and effort into finding the right person for each role, it really shows. The benefits here are also strong. While the PTO policy is still evolving (currently at 10 days), I actually appreciate the clarity. Unlimited or flexible PTO can sometimes be tricky to navigate, since it’s not always clear what’s “too much” or “too little.” For those in the U.S., the insurance pricing is excellent, and there are a variety of additional benefits offered, including critical illness, accident coverage, legal support, and more. Overall, I can genuinely see myself here for a long time. If you’re considering joining, go for it!!

Cons

PTO policy, but as I mentioned it's a work in progress.

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

There once was a lot of cool people working here.

Cons

The acquisition destroyed the company. Benefits are non existent. Culture is gone. Almost anyone who knew what they were doing left and the ones who didn’t wish they had. Avoid at all costs unless you like being miserable and hate employer 401k contributions.

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