Company Sucks - Customer Service Representative (CSR) SilverRock Employee Review

2.0
19 May 2025
Recommend
CEO approval
Business outlook

Pros

They provide free lunch very often to the team.

Cons

They make you think you have a chance to move up in the company but just over work you. If you ever have difference in opinion they are quick to get rid of you and have a high turn over rate.

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SilverRock Response
11mo
Thank you for sharing your experience as a Customer Service Representative. We’re glad to hear you appreciated the frequent team lunches, it's just one of the many ways we show appreciation for our team members. At SilverRock, we’re committed to creating pathways for advancement and encouraging open dialogue and diverse perspectives. We recognize that career development and supportive leadership are key to retaining great talent, and we continue to invest in both to improve the experience for all team members. Thank you for sharing your experience, we wish you the best in your future endeavors.

Explore other reviews about SilverRock

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is great

Cons

None to advise at this time.

4.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance is good.

Cons

Takes a while to get promoted

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SilverRock Response
1mo
Thank you for sharing your experience as a current team member. We’re glad to hear you’ve found a strong work-life balance at SilverRock, as supporting our team members’ well-being is something we truly value across the Family of Brands. We appreciate your feedback around the promotion timeline. Career growth and advancement processes are continually reviewed on an annual basis as part of our ongoing investment in development, training, and leadership support. Thank you for being part of the Family of Brands, and we wish you continued success.
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