RUN. AWAY. - Anonymous employee Sidetrade Employee Review

1.0
21 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I worked in Dublin and the teams are really nice, despite an incredible turnover rate that makes you "an old one" after two months in the company. Mostly french people (at least 80% of the floor -it's not what you can call an international environment -it's a french one: french (old) business ways only). Experience looks good on paper -can help you get into a company that will actually treat you like you deserve.

Cons

1) Benefits There is pretty much no benefits at all for employees including team leaders -it starts with just healthcare on the manager level. However, not all employees are under the same rules, when you get to know people you actually realize it's all secrecy and some people will get more than others at same level. 2) Investment on people : This is probably the most appalling side of this company. The turnover is absolutely enormous, the retention rates are terrible and time to hire as well. The dissatisfaction level at all seniority stages is actually quite sad. No investment is made on people, the salary are mediocre in a mindset "we'll have two digits percentage growth" but will actually lose so much on training, hiring, etc... It has became an inside joke among employees that make sure to warn you pretty much from day 1 "don't expect anything from management". 3) Management style: Pyramidal, very hierarchical, a lot of secrecy, opacity, lack of communication, decision process super slow In a nutshell, Sidetrade is a company with an interesting product on paper but a terrible management that can't retain its talent (from senior sales rep to cash collection). Employees are underpaid, bonuses are at best made in a way people can't get them -at worst completely random for some teams that don't even know what are the objectives, what they are supposed to get and usually paid with several months of delay. The negativity reigning in the company atteins directly on employees' mental health that end up thinking they don't deserve any better than what they have when the only technique to keep them is to make them feel like crap all the time. I also want to highlight how poorly the HR function is handled in Dublin: different treatments according to nothing else than if the HRBPs like your face or not, enormous struggle to hire due to terrible reactivity time (referrals from employees can take up to several months before being contacted despite immediate needs), extreme negativity, constant delation to superiors about any random and/or personal facts, no action taken regarding employees "at risk" of leaving the company (and when you see the turnover rates you wonder why), hatred over French people not even slightly hidden (ironic when you work in a french company...), no recruiting strategy, no humanity nor competency... For your own sake, I strongly advise working somewhere else.

Explore other reviews about Sidetrade

5.0
27 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Really good company to work for. The best technology in the order to cash space. Great people and culture.

Cons

Fast growing company with some of the challenges associated with that growth, but it is being managed very well.

1
avatar
Sidetrade Response
3y
Your kind words mean a lot to us. With talented Sidetraders and an ambitious strategy, we're proud to establish ourselves as a leading company, creating new opportunities for our business and team. Thank you for your support and enthusiasm!
1.0
11 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many great, smart people work here. The product is quite strong and well presented (conceptually). Teams could be really strong if they had some autonomy and independence.

Cons

The CEO should resign and bring in a leader that could actually execute the company's 'Fusion 100' vision. He can't get out of his own way. How many companies of this size, have a CEO that signs every agreement whether it's an employee contract, partnership, or sales contract? Not to mention needing approval from the Paris CFO to buy coffee creamer in the Calgary office? It's beyond absurd. He should take a CRO role, and hand the reins over to an accomplished leader that knows how to grow a business in North America. The company has lost the trust of the US marketplace already, If you're looking for a new role, wait until the leadership changes here. It's so sad to see so many smart, capable people in leadership roles be stifled by one person. No employee is trusted, and nothing related to bonuses or sales commissions are put in writing - they are left ambiguous so the CEO can decide with subjectiveness, whether or not you should get paid. Don't get me wrong, he's a smart guy, but his Emotional IQ is in the way and he makes emotional decisions that lack maturity and forethought. It's not a pleasant place to work. If you are looking at this review to decide to accept an offer from them, just look at how the process is going with your contract negotiation. Are they paying you your value? How many people ahead of you declined the position because of failed offer acceptance? If you truly need a job, and are desperate, go find the people on linked in that once worked there, and ask them what they think and then decide if it's worth it.

3
avatar
Sidetrade Response
1y
Thank you for taking the time to share your perspective. While we recognize that every experience is unique, we’d like to offer a few facts that reflect the reality and direction of our company. At Sidetrade, we’re proud of our committed teams and the talent we attract and retain. In fact, our average employee tenure is over 5 years, which speaks to the loyalty and satisfaction of our workforce. We consistently measure employee engagement through our Employee Net Promoter Score (eNPS), which currently stands close to +30, a strong result in the tech industry. We are also deeply committed to gender equity and internal growth: Our professional equality index (gender equality score) in France is 93/100. In 2024, 14% of our workforce was promoted, and over 50% of those promoted were women. 100% of our employees have received training, supporting both personal and professional development. Despite a challenging global economic climate, Sidetrade remains committed to recognizing performance. We continue to deliver annual raises to eligible employees, a practice that many companies have paused. Regarding the involvement of our CEO: while it’s uncommon for a leader of a company our size to be so hands-on, this direct access to top leadership is often valued by our employees and partners. It fosters transparency and ensures alignment across all areas of the business. We firmly believe that vision and execution go hand in hand, and the CEO's engagement is part of what has enabled Sidetrade to grow steadily and remain resilient across markets, including North America. We understand that leadership style can be perceived differently depending on expectations and roles. Still, our priority remains to create an environment where our people can thrive, and we continue to evolve based on employee feedback and market best practices. If you would like to continue the conversation or share more specific concerns, our People Team is always open to listening and improving. Thank you again for your feedback. The Sidetrade Team
See reviews by: Helpful|Rating|Date|All