2 Feb 2023
Shootsta Response
3yThank you for taking the time to share your experience working at Shootsta. We appreciate your feedback and take your concerns seriously. We apologise for any negative experiences you had during your time with us and acknowledge the issues you raised regarding gender equality, lack of internal promotion opportunities, management changes, and the absence of perks and benefits.
Shootsta is committed to creating an inclusive and diverse work environment where all employees are valued and treated fairly. We understand the importance of addressing gender disparities and ensuring equal opportunities for everyone. We apologise if you felt undervalued and underpaid compared to your counterparts in similar roles. Pay equity is a priority for us, and we continuously strive to identify and rectify any discrepancies and have recently done so across all roles.
Regarding the lack of female representation in senior leadership, we are actively working on fostering diversity at all levels of our organisation. We recognise that diverse perspectives lead to better decision-making and innovation. While progress may take time, we are dedicated to implementing measures to attract, retain, and promote talented individuals from diverse backgrounds. We've recently internally promoted two female employees into senior roles as an outcome of their commitment and hard work across the company. We have more work to do still, but we're proud of our team and will continue to internally grow our incredible team.
Your feedback regarding the company culture is valuable to us. We are committed to fostering an inclusive and respectful environment for all employees. We will address the concerns you raised about inappropriate references during meetings and ensure that our leadership team promotes a professional and supportive atmosphere for everyone.
We understand your frustration with the lack of clarity on promotion criteria, internal training, and enablement. We are actively working on developing transparent career paths, performance metrics, and training programs to provide employees with clear guidelines for growth and success within the company.
We apologize for any confusion caused by changes in management and the lack of consultation. We acknowledge that effective communication is essential, and we are working on improving our processes to ensure that changes are communicated in a timely and transparent manner.
In terms of employee feedback, we are actively reviewing and analysing the survey responses received. We value the input of our employees and are committed to taking appropriate action based on the feedback we receive. We apologise if you felt that your feedback was not acted upon, and we will work on improving our response mechanisms.
Regarding HR support, we recognise the need for a dedicated HR department to provide guidance and address employee concerns. We are actively working with reputable HR firm to enhance our support structure and ensure that employee issues are addressed promptly and effectively.
Your suggestion to decentralise decision-making and provide more autonomy outside of the leadership team is noted and strongly encouraged. We understand the importance of empowering employees and trusting their abilities. We will assess opportunities to involve employees at all levels in decision-making processes and foster a culture of trust and empowerment.
We apologise if any communication from the company was insensitive or offensive. We understand that clear and empathetic communication is crucial, especially during periods of change or challenging circumstances. We will take your feedback into account and ensure that our communications are respectful and considerate moving forward. Specifically relating to our holiday closure periods, this was a misunderstanding and not as you perceived which we have since addressed locally with our teams moving forward.
Lastly, we sincerely apologise if you felt that your contributions were not valued and that your well-being was not prioritised. We strive to create an environment where employees feel respected, supported, and appreciated. We will reflect on your feedback to improve our practices and ensure that all employees are treated with the utmost respect and care.
Thank you once again for sharing your thoughts. We genuinely value your feedback, and it will help us make meaningful changes to enhance the employee experience at Shootsta. We wish you the best in your future endeavors.