Product seems to be heading in right direction, but moves very slowly - Product Manager Shipt Employee Review

3.0
9 Feb 2021
Recommend
CEO approval
Business outlook

Pros

- Teams are respectful and care about each other - People have good work life balance and managers encourage self care - Lot of interesting problems to tackle - Lots of opportunities for product growth - Leadership invested in my professional growth

Cons

- There was a recent eng and product re-org. Product/eng processes were disjointed and slow before the re-org due to organization of eng teams (not full stack) and not enough senior engineers - Low on engineering resources. They're hiring a lot right now, but being in a lull period waiting for engineering resources is not fun

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Shipt Response
5y
Thank you for taking the time to leave your feedback! We agree that our Product team is truly one of the best and has some amazing things planned for this year! We are also consistently pouring resources into growth opportunities for all teams and ensure all team members have a healthy work life balance. We understand with the substantial growth and need for engineers can be burdensome, but we are actively working on building up our engineering bench strength both internally and externally.

Explore other reviews about Shipt

5.0
19 Oct 2025
Recommend
CEO approval
Business outlook

Pros

You can pick your own schedule

Cons

Tips aren't always given on the orders.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Cons

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

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