Career opportunity of a lifetime - Platform Engineer, Lead Shipt Employee Review

5.0
28 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Shipt is an incredible blend of hard work, talent and energy like I've never experienced before. Everyone works hard to achieve a common goal of providing the best experience for our members, shoppers and partners. I believe that stems from a common understanding that the opportunity is HUGE for Shipt. Decisions are driven by data. We try to test everything and use data to achieve the outcome we want. In engineering, there is tremendous autonomy which leads to creative solutions to big problems. We move very fast. A long project is considered more than a week. My peers are talented and there's a constant desire to learn more. Recent hires have really added to the depth of knowledge and experience.

Cons

Shipt demands a lot of my time. It's exactly what I'm looking to give right now, but I understand how that could be a negative for some. Processes aren't rigorously defined. I tend to value the freedom in defining them more than being frustrated by their lacking, but it seems to frustrate some. The growth trajectory Shipt is on leads to growing pains as change is constant. If you aren't comfortable with change, I wouldn't recommend Shipt.

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Shipt Response
9y
Thanks for the feedback, and being the best part of Shipt! I agree that Shipt can take a lot of my time, and I hope that as we have scaled and added new people to the organization that the time commitment has eased a bit. I believe that our culture of change may be the one thing that will not change, but I believe we have put in more tools and processes to help guide new additions to the team.

Explore other reviews about Shipt

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Highly collaborative and supportive work atmosphere. 2. Exceptional mentorship with thorough and careful guidance.

Cons

None. I thoroughly enjoyed my internship experience at Shipt.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Cons

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

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