Smooth Sailing - Senior Technical Support Specialist Shipshape IT Employee Review

Managers work with you and offer plenty of room for career development. Small company so you get to know everyone and there is no real barrier to talking to anyone directly. There is low pressure to obtain particular results so you aren't forced to mark an issue as complete when it isn't done.

Small company, So if just a few are out on PTO, either elements of the business grind to a halt or workload spikes hard. Occasionally things blindside you from inconsistent messaging or documentation. You will need do on call so if that is a deal breaker, worth mentioning.

You’ll learn fast because so much is managed poorly.

Each advisor has too many clients to serve them all effectively so you end up wasting a lot of time waiting to do anything.