Poor leadership sinking the ship - Anonymous employee Shift Paradigm Employee Review

1.0
23 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people I've worked with on delivery teams are almost exclusively great. Most people in general are pleasant to work with. Salaries and benefits are fair. Remote workplace seems valued except for some snide comments about it from C-Suite.

Cons

Some of the worst leadership I've seen anywhere. Everyone in the C-Suite is clearly in over their heads. They have some decent people in the lower levels of senior leadership, but many of those are recent promotions. CEO mentions poor performance in company meetings, but seems to take no responsibility for it. Significant amounts of gaslighting from leadership (see the comments replying to glassdoor reviews). Those working in delivery were regularly made to feel bad for not billing enough hours, while sales was regularly praised for selling projects designed to fail. Revenue is down over 50% and leadership seems to exclusively blame "the economy." Company is so desperate to sell anything they take unreasonable deals and let clients get away with whatever they want, then blame delivery teams when projects go over budget or deliver lower quality work. No raises or regular promotions in the last 2 years, though they did recently convert bonus to base salary. Good luck getting promoted if you're not a white woman.

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Shift Paradigm Response
2y
Thank you for your review and good luck to you in the future.

Explore other reviews about Shift Paradigm

5.0
12 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Lots of room to create your own structure and process. Respectful that employees are people. The organization actually cares about DEI, operationally, not just as lip service. Tons of opportunity for learning. Thoughtful CEO, who communicates clearly.

Cons

It is a difficult industry space for an org to enter, and I don't know anyone who does full service consultancy + agency particularly well. If you're gritty and you like creating your own structure, this can also be a pro.

3
2.0
7 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You will be a fool to seek any pros here. It's not a decent workplace for people who want clear boundaries and hope to enjoy some work-life balance. These awful people will never respect the lines you draw.

Cons

The work expectations were ridiculously high. Employees were expected to be available 24/7, work on multiple projects, and meet client expectations while balancing poorly assigned deadlines. It was a struggle to show up every day when you knew they expected too much from you. It was exhausting to try to reason with the arrogant leadership that did nothing but pile horrible expectations. They also didn't give me enough room to grow. My learning stopped, and I was doing boring work for months. There was no career growth, either. Overall, it was a horribly frustrating experience, and I escaped before I could be trapped here for long.

2
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Shift Paradigm Response
7mo
Thank you for taking the time to share your experience. We're sorry to hear that you felt overwhelmed and unsupported during your time with us. Your feedback about workload expectations, work-life balance, and development opportunities is taken seriously. We recognize that unrealistic deadlines and unclear boundaries can lead to burnout, and this is not the environment we want to create. Our new leadership is working to actively address these issues. Again, thank you for the feedback.
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