Decent entry-level role - Care Coordinator Shift Collab Employee Review

4.0
14 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Fantastic care team comprised of kind, talented and like-minded people; engaged in challenging, yet meaningful work with big impact; opportunities for cross-collaboration

Cons

Unfair compensation and benefits package

Explore other reviews about Shift Collab

2.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote with a caseload of clients being given to you. The administrative and payment part is taken care of for you. This lets you focus more on just being a therapist.

Cons

There is certainly pressure to obtain a certain high percentage around 70% of every client who sees you for a meet and greet. It felt like the goal was more so on earning more money under the guise of saying the most important thing was making sure it's a mutual fit. You are expected to do hours of unpaid training/onboarding without being paid before your start date. It just felt like there was an aura of perfectionism and over-performing with little regard for how to make the hiring process flexible and accommodating.

1.0
30 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Flexible hours, accurate payment schedules

Cons

-They use Slack for 99% of business operations -Management focused on "client retention" -Care coordinators assign clients however they are not hired based on previous skill and judgement as intake coordinators (they appear to be hired based on looks and "being young" - often fresh from school)

7
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