Good for wellbeing, poor on strategy - Project Manager ShelterBox Employee Review

2.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

ShelterBox staff are kind and supportive and the importance of workplace wellbeing tends to be taken seriously.

Cons

Despite being very small, there are multiple, siloed layers of management at ShelterBox which stifle productivity and collaboration. Staff wellbeing and job satisfaction in programmes can be low and management do not enable or support cohesive ways of working.

Explore other reviews about ShelterBox

4.0
14 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Relaxed work environment, friendly colleagues, open to new ideas

Cons

I can't think of any

1
3.0
30 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very helpful colleagues who are all very passionate about their work and generally a joy to be around and collaborate with. Leadership wants you to succeed and does a good job creating a collaborative environment that rewards hard work and creates good work life balance

Cons

For people who have worked for other humanitarian organizations, the way shelterbox works is outdated. Relying on volunteer response teams and limiting responses to distributing "stuff" is generally no longer acceptable in most professional humanitarian circles. The organization is working through this but still very committed to it's root of "The Box". Also very frustrating dynamic between U.S. and U.K. teams due to seperate operating entities and at times competing fundraising, can get territorial and result in counterproductive restrictions and communications flows. Overall, a good organization to be a part of for those new to the humanitarian sector but not much flexibility in approach so those who have worked for other international organizations will likely run into a lot of frustrating roadblocks

3
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