Pros
Can engage in conversation with friendly customers. Free food (after they've been taken off the heat rack)
Cons
Basic pay. ALWAYS on your feet. Worst breaks ever. Once I did a night shift (I'll explain the cons of that next) 10pm to 6am and asked to carry on working. We had the busiest ever morning and I finally left at around 1pm. I had to ask for a 10 minute break baring in mind I had NO BREAK during my night shift. I thought it would be fair on myself to extend that by 5 minutes and got told off. I repeat, I HAD NO BREAK DURING MY NIGHT SHIFT AND HAD TO ASK FOR A MINI BREAK AFTER THE BUSY PERIOD. DON'T do a night shift. The amount of tasks there are to do is crazy AND potentially you could never get a break. In between your tasks you have to also serve (drunk) customers through a window. One shift it took me 3 hours to NOT watch an episode of South Park.