Awful - Health Coach Sharecare Employee Review

1.0
20 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Work from home. Get to help people change behaviors to improve their health.

Cons

Where to start… training is a disaster, incredibly unorganized. No communication from direct supervisor when it matters most. Was put on a FINAL PiP over two mistakes over the course of THREE months. Met with smiling faces and a “how are you?” when called to said meeting. Glued to phone all day, literally tethered, without any unassigned breaks. Call volume is insane, over 100 easily in a shift. They think 15 minute team meetings once a week is something to celebrate. Revolving door employer. At what point do you ask why you can’t keep emoloyees on and accept some responsibility? Oh, let’s not forget them not hiring off contract as late as possible to delay benefits. Yep, that’s how “Sharecare” treats their employees.

Explore other reviews about Sharecare

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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