The most luxurious hotel with awful management! - Head Department Setai Hotel Group Employee Review

2.0
23 Jun 2016
Recommend
CEO approval
Business outlook

Pros

You may ask what's is mean "the most luxurious hotel with awful management" used to have great management and new kids with no experience been a manager and made horrible place to work. Nakash family has no idea how to run luxury place even they live there 10 years. But l don't blame them a lot. they hired so many new managers they are kind and they messed up everything. Basically who they trusted they made a more mess then anyone

Cons

Locker rooms, cafeteria and offices in crossing the street. Worst employees meal very dirty! and smells. 1 service elevator for 120 units condos. 2 hours of your shift just for waiting elevator. Hotel side elevator may out of order over weeks. l seen a month! when you selling cheapest room $700.00 a night your elevator is out! no equipment,no vision so much wasting money.

Explore other reviews about Setai Hotel Group

5.0
12 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Prestigious Work Environment: The Setai Miami Beach is a renowned luxury resort with a reputation for offering exceptional service. Working there can provide a prestigious job title and a chance to be part of an elite team.

Cons

As a luxury resort, The Setai sets high standards for guest service. This can create a high-pressure environment where you are expected to manage guest requests and issues quickly, which can be stressful.

3.0
30 Dec 2025
Recommend
CEO approval
Business outlook

Pros

okay salary, the coworkers were friendly for the most part

Cons

Most managers micromanaged too much, made you feel like that job was the only thing that should matter in your life, they weren’t helpful except for 1 or 2 very rude morning manager at jaya

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