RUN AWAY : 3.5 is way too generous a rating!!! - Director ServiceNow Employee Review

1.0
7 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Rising Stock Value and some free snacks in the kitchen !

Cons

1. Petty Politics : Immature, individuals with low functional experience leading major initiatives. Product politics translating into an inability to create delightful customer experiences. 2. Musical Chairs : Constant unnecessary organizational changes to cater to "extremely" insecure and political leaders at the top trying to maintain their power balance and trying to give their equally insecure and incompetent inner circle plum positions of power and manipulation. 3. Toxic Work Environment for Women : Women Managers are especially badly treated with no growth prospects and promises made that are not kept...just take a look at the number of women over manager level in the product organization (way way lower than standard benchmarks). I have personally seen multiple cases of women getting bullied at work and not having the courage to speak out due to fear of retaliation and getting fired or demoted at a whim. 4. Inefficient Sales - this team knows how to effectively sell IT solutions but is faltering very badly when it comes to selling other new products, makes you question SNOW's strategy of selling into new segments and verticals ...if I had to come up with two words for it - EPIC FAIL! 5. Lots of lip service and talks about transparent culture and diversity but is a culture built on dirty politics, games and intimidation Tag Line for the company should be changed to Create experiences that destroy employee morale and drive fierce disloyalty and dislike!

Explore other reviews about ServiceNow

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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