Extremely fast paced. Never a dull moment. - Solution Consultant ServiceNow Employee Review

5.0
16 Oct 2013
Recommend
CEO approval
Business outlook

Pros

I've been here a little over a year now and I'm always learning something new. The solutions that are available to sell are some of the best I've seen in the industry. With two new feature releases per year, there is always something new to talk to your customers about and expand the business.

Cons

The pace may be considered by some to be overwhelming, especially if you're used to the slower pace of a big, monolithic corporation. Cloud companies in particular move incredibly fast and if you're not prepared, you might find yourself obsolete very quickly. Adapt or die.

Explore other reviews about ServiceNow

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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