Zero career growth, poor management, multiple layoffs - Anonymous employee ServiceNow Employee Review

2.0
3 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has great work life balance Solid products and customer base

Cons

There is absolutely no career path for seasoned professionals Poor middle management, lack of clear direction, poor decision making Plagued with multiple “quiet layoffs” which are used to manage headcount without prior notice Lack of collaboration between teams Enterprise company which functions like a start-up

Explore other reviews about ServiceNow

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great stock plans when joining company. Flexible hybrid/remote model depending on your role within the organization.

Cons

Stock has dipped quite a bit after the split but seems to be making a comeback. That hurts stock plan received upon offer.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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