- - Customer Service Representative (CSR) Service NSW Employee Review

3.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Flexible working from home option

Cons

Team leader are under pressure and it’s feeding down though to their teams

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4.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance, interesting projects, flexible working arrangements (compressed hours, flex, mostly remote), good culture, friendly staff, some very smart and talented people

Cons

Pay lower than private sector, no benefits or bonuses

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work from home Talented team Interesting projects

Cons

Tough deadlines requiring alot of extra hours

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