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Service Management Group

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N/A - Infrastructure And Network Manager Service Management Group Employee Review

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5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The team is very supportive and always willing to help troubleshoot complex issues.

Cons

I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

2.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO Interesting clients Work from home Average pay

Cons

Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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