Culture and Growth - SMB Account Executive Service Express Employee Review

5.0
31 Jan 2022
Recommend
CEO approval
Business outlook

Pros

I started as an SDR at Service Express and from the start leadership was putting me into a position to grow and learn. The job is made easier by the tools that are given for cold calling and account build out Leadership will always make an effort to accommodate your work schedule when personal life matters arise Commission structure is strong combined with a competitive base. Plus, as good amount of PTO provided Everyone here is willing to lend a helping hand and that culture is created from the top down

Cons

The SDR role is cold calling which is never fun As the organization grows there have been pains around territory shifts and projects

Explore other reviews about Service Express

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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