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      Service Express

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      Service Express reviews

      What happened to professional Management? - Senior Account Executive Service Express Employee Review

      2.0
      1 Apr 2021
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, Local Engineering Staff, commission payouts

      Cons

      Sales Management, Regional Sales Mangers - Colorado and Texas. I have never worked for an organization that promoted all of the wrong people. Sales VP Management is non-existent. Regional Sales management is unaware of the market. Turnover is out of control, just look at the career page on company page. Rocky Mountain management is lacking. Dont wear your "Client First" hats, don't do your funky hair days, I dont care how much beer/seltzers you drank over the weekend and dont care to see your floating keg pics. Dallas Management has been a joke....Western VP's have no idea how to sell in IT..."can I upgrade you to a midsize?'....."What about the insurance plan?"... If you are a professional sales executive, stay far away....Culture is a joke outside of Corporate. You had a great past, new management has killed morale. Sales VP's disguise their concern over fired employees to a pipeline review.

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      Service Express Response
      5y
      Thank you for taking the time to leave your feedback. As a high growth company, we know things are changing quickly as we continue to evolve and innovate. We are committed to hiring and promoting talent on our teams that align with our core value and purpose. Service Express has developed extensive sales training, with our Ascend Sales Academy, to meet people where they are in their learning journey. We continue to put our people first and focus on helping them achieve their goals, while staying focused on providing the best experience for our customers, partners and employees. We appreciate your comments and always use feedback as a way to grow and evolve daily.

      Explore other reviews about Service Express

      5.0
      9 Apr 2026
      Customer success specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work, great culture, reasonable pay.

      Cons

      Getting acquired by their competitor

      3.0
      21 May 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

      Cons

      Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

      2
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