Field Service Engineer - Field Service Engineer Service Express Employee Review

5.0
15 Nov 2016
Recommend
CEO approval
Business outlook

Pros

The people and the opportunities. SEI values it's employees and strives to let people learn from their mistakes. The pay and benefits are very good and the culture is one of working with the Employees' vision goals. We care passionately about our 4 core objectives: Excellent Customer Service Employee Engagement Margin Retention Revenue Growth It's how we get things done - the right way.

Cons

As a Field Service Engineer, ON Call is a necessary part of the job. Work/Life balance can suffer from time to time. SEI tries to accommodate this as much as possible.

Explore other reviews about Service Express

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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