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      Service Express

      Engaged employer

      Service Express reviews

      Beginning of the end - Account Manager Service Express Employee Review

      1.0
      29 Oct 2025
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Was a company with promise and a success story but over to cons.

      Cons

      A sad end with a merger with it’s larger sized and competent competitor Sales staff are leaving because of threats of jobs and no faith in our sales head who’s demonstrating pitiful behavior to keep his position focused on his image management. Aging quickly and burning bridges with mobs who have left company since last year when he came in. How many more need to leave before you activate on exiting the cause.

      avatar
      Service Express Response
      7mo
      We appreciate you taking the time to share your thoughts. We’re deeply sorry to hear that your experience didn’t align with the positive, people-powered environment we aim to provide. We take your feedback very seriously and would value the opportunity to learn more. If you’re willing, please reach out to our HR team at HR@serviceexpress.com to talk with a member of our team to help address your concerns.

      Explore other reviews about Service Express

      5.0
      9 Apr 2026
      Customer success specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work, great culture, reasonable pay.

      Cons

      Getting acquired by their competitor

      3.0
      21 May 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

      Cons

      Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

      2
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