Pros
Our branch manager treats customers and employees like family. He is easy to work for and willing to be flexible when needed. They hire full-time when so many companies are cutting positions to part time to save on the benefits packages. The benefits offered are good...competitive pay, medical, dental, pet insurance, short and long term disability, life insurance, 401k...I am sure there were more but I cannot think of them right now. There is plenty of opportunity to go up the ladder for those who are willing to work hard and learn. There are also opportunities to make commissions so you are paid for what you do, not only the hours you work.
Cons
We struggle sometimes finding new employees that are good at their job. The trades are not being encouraged in schools and finding motivated, trustworthy, experienced employees is difficult.