Awesome group of people, fun challenges, every-changing growth! - Customer Support Manager Service Direct Employee Review

5.0
28 Oct 2024
Recommend
CEO approval
Business outlook

Pros

From day one, Service Direct has felt like a second home. The flexibility here is unmatched, allowing me to balance work and life seamlessly. I genuinely appreciate how inclusive the environment is—I feel like my voice matters and that I can make a real impact. What truly stands out is the camaraderie among my colleagues. Everyone is not just friendly but also eager to learn and grow together. We constantly brainstorm ways to improve, making every day an opportunity for innovation. And let’s not forget the fantastic perks! They add a delightful touch to our work experience, making it even more enjoyable.

Cons

Honestly, I can’t think of any! My experience at Service Direct has been nothing short of amazing. The supportive environment and the incredible team make every day enjoyable. I truly love what I do and feel fortunate to be part of such a fantastic organization! 🌟

Explore other reviews about Service Direct

5.0
8 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Flexible work hours Small company, you get to know you bosses Competitive pay

Cons

Remote work is not for everyone

1
3.0
29 Jan 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Catered lunch on Mondays - Unlimited PTO - Flexible WFH policy - Coworkers are very friendly and easy to get along with - Great work/life balance (no stress from job at all) - Management does care about you

Cons

- Company is on the low end in terms of salary, raises/promotions are not organized well and can take months to even have a conversation about it - Management can get disorganized - Career progression is not very clear, if at all for roles other than Sales. Seems like you are there to perform one job for the rest of your time there - Location of the office is in a sketchy/sort of unsafe place - Office itself is not very appealing - No HR

1
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