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Service Coordination

Engaged employer

Beautiful Clients / Deceptive Work Practices - Companion Care Service Coordination Employee Review

2.0
11 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Well screened clients. Freedom to create an agenda / plan with that client while there. Supervisors that would listen. A compensation plan that was straight forward.

Cons

Hired for Rockville, sent to DC & told that I "agreed to it during the interview". Spoke to 4 people and although they listened, I was scheduled out for months in DC (I was told they hold no clients in Rockville or Montgomery County upcoming) , I was scheduled in two hour increments - 5 days a week (I was promised this would change), making the trip not worthwhile (with travel would average about $10 an hour). This position is again posted on-line & was shown available again in Rockville at a Job Fair I attended. Changed schedule without prior notification/approval. Sent to a client with Alzheimers without notice.

Explore other reviews about Service Coordination

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There is great company atmosphere here

Cons

Too much focus on paperwork

2.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Case managers and supervisors are supportive of the people they serve. They are knowledgeable and advocate very well.

Cons

Higher up leadership have lost their empathy and gaslight staff to thinking they’re wrong by voicing their opinions . Most have never worked with this population. I was so anxious that I was going to be late for a meeting or get written up for the littlest thing. Speaking of getting written up, CCSs are getting discipline if they don’t document that exact same day. So if a CCS is trying to be person centered and has a 7 pm meeting, if they don’t put in the note that night they get written up. Even if they do it the next morning. SCI bit off more than they can chew, they hired too many 6-figure salaries, and have become very top heavy. If only they understood the reason they were popular was not advertising it was the success of their case managers. And If the data people were helpful, why do supervisors still have to update like 7 spreadsheets a month?

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