A sad fall from glory - Beauty Advisor Sephora Employee Review

2.0
27 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Working in the beauty industry Small discount Coworkers can be really fun

Cons

Lack of hours. Keep cutting payroll to unreasonable levels which increases the stress on those that are working. Sometimes we would have two people running the entire floor. Availability requirements unreasonable for hours promised -expect full weekend availability but only promise up to 15 hours a week for this -went for SIX WEEKS unscheduled because they "didn't have the hours" Changing standards frequently -availability requirements and weekly assured hours keep changing for all roles Lack of avenues for feedback -Flex employees are not able to fill out the yearly survey any more, despite some having years of tenure Unrealistic expectations -not every client wants to sign up for a BI, do a skin scan, etc. They still might drop hundreds of dollars but that won't be good enough if it's not a multiworld. Took away the yearly bonus and gratis for flex employees while not providing avenues for these employees to become part time. Training is a JOKE. These poor new employees were not trained on products or how to do anything for their job, just thrown straight into the deep end. Lack of recognition for exceeding expectations -Can be in tier 1 for sales, be VIA, and more and still be stuck as flex.

Explore other reviews about Sephora

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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