I Thought It Would Be Better - Operations Consultant Sephora Employee Review

3.0
10 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Sephora is a great, structured company to work at. The team I'm working with is overall one of the best I've had. Everyone is celebrating everyone's unique beauty. Sephora has beautiful values that really resonate with me. Also, the perks of being a Sephora employee, like the discounts and the gratis (free items sent by companies) are really awesome.

Cons

I've been at this Sephora for almost a year and a half and I've had 4 directors; two of them were fired, one was only there temporary because she manages another store, and the fourth one is good at getting things done but I don't feel comfortable talking to her. And my job (operations consultant) is often put at the bottom of the to-do list and I'm sent on stage (the floor) too often to help with selling products or at the cash register. I don't mind to help, but it's not what I've been hired for and it's getting frustrating when shipment takes over a week to get unpacked. The backstore is constantly a mess and suffocating.

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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