Pros
With having worked in multiple Sephora’s I would say your experience with the company is going to be completely based on the store director and their assistant store manager ( usually there’s only 1 of those , larger stores may have 2) . You get on with them and you’re golden. You don’t and it’s a nightmare. Back in the day the free stuff used to be great but it’s limited now to one product bag once a month of about 6-11 individual items now.
Cons
This never affected me as I was full time hit the company is increasing ( and this has been a movement for over 6 yrs ) been moving to part time. They’re moving to limiting the benefits they have to off. You’ll be expected to work a minimum of 9 out of 12 Fri to sundays a month. I see a lot of managers who’ve been with the company a number of yrs jumping ship. The work environment is increasing toxic with pushing for adding $$ and credit cards to sales and then criticizing you for not doing in less then 10 mins with each client. You just can’t please them. There’s less stressful places to get $14-16 an hr. The bonus structure is completely done away with unless you’re the store manager or associate Manager. I’ve only seen 1 person get a proper promotion in my store in 3 yrs. So if they dangle a quick promotion carrot in front of you to get you in the door I’d take that promise lightly.