Great company, disappointing execution through retail stores with little room for growth -proceed with caution - Education Lead Sephora Employee Review

2.0
2 Feb 2014
Recommend
CEO approval
Business outlook

Pros

Great training, lots of product knowledge, the ability to work with people from different backgrounds, and shared leadership responsibilities

Cons

Upper management does not believe in promoting from with in, they make it hard for you to be a student and work, poor benefits, lack off communication from the company to retail stores, back room management where the SM is never on the sales floor, and management is not clear and unsupportive of your growth in the company.

Explore other reviews about Sephora

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

See reviews by: Helpful|Rating|Date|All