Toxic workplace - Anonymous employee Sephora Employee Review

1.0
21 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free beauty products and employee discount

Cons

Sephora has a toxic work culture. People don't bother working in teams but spend time scheming against once another. Promotions and bonuses are not based on merit but on who you suck up to. There's no career progression and no one in senior management is concerned about the growth of the junior or mid level employees. During the merger, there was so much politics going on, with senior management plotting against one another to get promoted. I guess that encouraged the rest of the company to behave in a similar manner. Things are messy and there's no vision on how to grow the company. When the merger happened, Sephora did not provide any enablers to aid the process. Many of the employees were lost and overworked. Turnover is so high in this company because everyone's morale is so low.

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5.0
2 Jun 2026
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CEO approval
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Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

+ monthly training gratis + brand and product training + exposure to working with luxury brands + technology device supplements role

Cons

- unstable hours / unstable income - part-time employee classification has a wide weekly hourly gap (e.g., 15-29 weekly hours) and the availability expectation is that of a full-time (e.g., required to be open 4-5 a week, open to close) - minimal career growth if wanting to become full-time within the same store

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