Pros
Great place for career growth (lead and cast members). Exempt employees will either need to relocate or hope that they open new stores or create new DM positions. The education both exempt and nonexempt is superior to any other retail company and even some nonretail! It is a fun work environment and we tend to hire the best so your teammates are usually very good. I truly believe that the company wants to do good things for their clients and their employees. Even throughout the 2008/2009 economic downfall, they are doing what they can to be smart leaders. I have a great boss and I would never take that for granted.
Cons
You need to adjust to change overnight. They are always whipping up some new idea or concept that you have to be 100% on board with. Too many messages are sent at the same time, most times if you ask for input no one knows (and they should) or they can't answer. There needs to be more direction with some things. I also feel that Sephora allows people to not do a good job, not uphold values or just plain display behaviors that do not make them a good employee. Other companies would have given that specific cast member 1 or 2 chances to improve but if they didn't, then they would be let go. I feel that management in stores are doing the job of twelve.