Great bonus plan for all team members and demanding customer service - Cashier Sephora Employee Review

4.0
30 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Gratis, gratis, gratis! It is great to be part of a growing company.

Cons

The return policy is constantly abused by clients that feel entitled to luxury items that some cannot afford. This causes them to be abusive to the staff when they do not get their way, even though they keep turning over the same purchase over and over.

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5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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