Good benefits overshadowed by heavy micromanagement and poor training - Department Specialist and Sales and Service Leader Sephora Employee Review

Support, Benefits, Growth, Community, & Skillfulness

Pay, Customers, Hours, Uniforms, & Management at times

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.