Good company, lackluster product - Anonymous SecurityMetrics Employee Review

Low pay. Shady Sales Practices. Dev and product managers don’t listen to front line support staff and experienced techs to improve product. They are ignored. When product bugs are found and submitted, they get blown off in favor of other development projects. Products are always broken, leaving customers without a service they are paying for. Developers and product managers do not take these issues seriously. The tools provided to employees to do their job are poorly built, often break or are otherwise unusable.