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Securian Financial

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Solid Place to Work - Customer Operations Specialist Securian Financial Employee Review

4.0
2 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great People. Opportunity for personal and professional growth if you truly want it. Pension if you put in the time. Job is secure if you give some effort. Diverse workforce. Great WLB.

Cons

Upper and even middle management is extremely disconnected from the day-to-day; there's also a high likelihood that your direct manager won't even know what you actually do. Heavily siloed and hard to make cross-division connections. Pay is low for the relative impact to the company. 3 days a week in office for most employees but no real good reason to be in office most of the time.

Explore other reviews about Securian Financial

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

A high-performing team that prioritizes impact and consistently delivers high-quality work. Lots of cross functional awareness and training. Plenty of resources and documentation to accomplish tasks without overloading expectations.

Cons

Some of the complex architecture and team structure can be a little overwhelming at first, but part of this is because of security around health and financial data. There is also so much opportunity as the team peruses continuous moderation and alignment

3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers who were supportive

Cons

Limited career opportunities and lots of small office politics

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