Recent improvements with new leadership in SOC - Security Center Operations Senior Analyst Secureworks Employee Review

4.0
12 Jul 2015
Recommend
CEO approval
Business outlook

Pros

You will surely learn a lot within this organization and in this type of position. SecureWorks monitors and manages a huge variety of device types from almost any vendor that our client's want us to. We are exposed to all of these devices, their alerts, and the mass amount of threats that target the wide range of clientele. Clean career path development plans for promotions within the team exist. This provides a plan that you can align your work with to excel and eventually get promoted following the plan.

Cons

It seemed for the longest time that the hard work of Security Operations Center Analysts were not recognized and appreciated. A lot of this has recently been changing quite a bit and these things seem to be improving dramatically. One issue that persists seems to be that the general viewpoints of Managers and analysts alike, within the different SOCs do not always seem to align, whether these are related to specific technical aspects of the job or personal philosophies.

Explore other reviews about Secureworks

5.0
1 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Culture of innovation and improvement.

Cons

Lean organization due to layoffs. A lot of work piling up on few people.

1.0
24 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Formed good relationships with colleagues

Cons

Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

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