A company that does not walk the walk of their big "company culture" talk. - Post Sales Second Nature Employee Review

1.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Your grunt work teammates are supportive and always willing to help.

Cons

Cons: Promotions Without Raises: Advancing in title rarely comes with an immediate pay increase. In many cases, raises—if they happen at all—come six months to a year after you take on the new responsibilities. Lack of Trust in Existing Talent: High-performing employees often get overlooked for advancement. Instead, the company frequently hires externally for roles that current team members are already capable of doing, leading to frustration and burnout for those carrying the load. Unprofessional Atmosphere: Leadership openly refers to the culture as a “pirate ship,” and unfortunately this bleeds into day-to-day behavior. Standards of professionalism are inconsistent, which impacts morale and credibility. Nepotism: Decisions around promotions, projects, and opportunities can feel influenced by personal relationships rather than merit, creating an uneven playing field. Party-Focused Culture: Bi-annual functions lean heavily into drinking and a “frat-boy” vibe. Employees who aren’t interested in that atmosphere may feel out of place or pressured to participate. Disconnected Leadership: Upper management often seems removed from the realities of frontline teams. Communication gaps and unclear priorities can make it difficult to feel aligned with broader company goals.

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Second Nature Response
6mo
Thank you for taking the time to share your experience. We’re very sorry to hear that your experience hasn't met your expectations. We value all feedback—both positive and critical—as it helps us better understand where we can improve as an organization. While we may not agree with every characterization, we take concerns about workplace culture, communication, and leadership seriously and are continuously working to improve in these areas. We strive to create a respectful, supportive environment where employees feel heard and valued. Feedback like yours is reviewed internally and helps inform changes to our policies, processes, and management practices. We appreciate the contributions you've made to our team. We strongly encourage you to reach out to us at hr@secondnature.com to review your feedback so we can help improve your experience.

Explore other reviews about Second Nature

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership & pay, AI & remote forward, bi-yearly trips, room for career growth, great culture.

Cons

None I can think of.

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Second Nature Response
2w
Thank you for taking the time to share this thoughtful feedback. We're thrilled to hear that our people, leadership, and remote AI-forward environment are making a real impact — that's exactly what we set out to build, and feedback like yours reminds us why it matters. Thank you for your dedication and commitment to helping us continue to disrupt the Property Management Industry!
5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

SN has a client/customer obsessed culture bringing new, revenue-driving solutions to our PMCs and their Residents and Property Owners. Everyone I work with has adopted the Purple Heart as it pertains to how we serve one another and our Owner/Resident/PMC client base. Team members are openly engaged in finding ways to improve what we do for our clients and how we serve one another each day and week to drive improved outcomes. We compensate our sales teams before revenue hits our books - a clear sign of confidence in what we deliver and the value to our market. We're remote first, meaning you can do important work wherever you are.

Cons

Being first to market with new solutions can be tricky, and at times we will go to market before thinking through every edge case (ofc, this happens in all tech companies). B2B2C is different from traditional B2B SaaS - at times we need to consider change management differently than other tech companies.

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Second Nature Response
2w
Thank you for taking the time to share this feedback ~ the good and the honest. The Purple Heart shows up because our people choose to live it every day, and that's not lost on us. Your advice to management is heard~empowering every team member to decide and innovate at pace, and driving that through front line leaders, is exactly where we're focused. Being first to market isn't always clean. We own that. And we get better at it when our people feel empowered to flag, move, and solve. We''r so glad you're here; thank you for your commitment to Second Nature, our team members and customers!
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