Just Another Paycheck - Care Coordinator Seattle Reproductive Medicine Employee Review

SRM was an awesome company to work for as a Medical Assistant with opportunities to change it up on a daily basis. The clinic offers a variety of procedures & also trains MAs to work in the surgery center which is pretty cool.

One thing that I didn't like about working in the Seattle Location was that you had to pay for parking, but that's pretty standard for working in the city.

- Hybrid work schedule, with alot of flexibility and opportunities to be fully remote

- INSANE workload. As a navigator, I had 200+ patients, even after expressing to leadership it was unrealistic, I was burnt out and patients needs were not getting met due to the extremely long wait times. They need to pay more for the amount of work you do. Thus, it is no surprise that the turnover rate is crazy. - Constant change in leadership. Since Pinnacle tookover, we have gone through 3 Executive Directors, lost all 4 of our supervisors, manager has left. There used to be nurses with 10+, 20+ years of knowledge working with SRM, but they all left or were laid off. With this constant rotation, nobody ever knows whats going on, there is no support for Navigators and you never know if you are going to be laid off. - The patients are NOT the priority. The money is. Pinnacle turned this into a business. Everyone used to care and get close with their patients, but now unfortunately each patient is just a number because there is not enough time to build those connections.