Pros
Middle management is nice and you get to work remote.
Cons
HR tries to get everyone to leave positive reviews during onboarding so people overlook the real reviews. The pay here is absurdly low for almost every position on the revenue team. For CSMs you should expect to work a 2nd job in order to pay your bills. The happiest a customer will be is during the onboarding. After that it's mostly trying to calm down angry customers and using deceptive means to retain them. You will be given more accounts than you can handle and priorities are always shifting. The CEO is too much, and a notorious micro-manager. Hate his motivational Cardone antics and I was on that Zoom call when he called us all losers for his failures and said to stop drinking, yes it happened. Spends more time trying to get book reviews and beat his chest on LinkedIn. This company is not doing well in the space they are in and losing more ground by the day. All hands meetings are misleading and not transparent.