Pros
There are some fantastic people in the organization. The compensation package is good. 60% profit sharing. Pension package. Medical dental plan.
Cons
Pay. Not keeping up with inflation. Serious technology issues. Using very outdated platforms with a lot of bugs and glitches. Management does a terrible job training, you are expected to figure things out on your own, and are held accountable when you you don't perform as you received no training. They "say" it's not about goals and it's about customers. Absolutely not the case it all comes down to profit and meeting targets. Don't want to pay overtime but the expectation to work overtime is there with the messaging being " if you can't do the work in the time given maybe this is the wrong job" Completely unrealistic sales targets Aggressive sales targets for tellers as well. Are penalized on performance reviews for negative customer reviews( whether they are controllable or not) Clear favoritism in teams, if you're in, great things will happen for you, if you're out.... well you're really out. Don't like it when you challenge the status quo, they ask for open honest feedback but only if it fits their mantra. They "talk" about mental health, it's importance, but nothing is done, no changes are made to actually improve what is causing mental health issues in the workplace