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      Scotiabank

      Engaged employer

      Scotiabank reviews

      customer service representative - Customer Service Representative Scotiabank Employee Review

      3.0
      29 Aug 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      It's an easy enough job for sitting around and talking to customers (mainly older).

      Cons

      Any customer that comes into a bank now either has a problem or is in a bad mood about their money problems and wants to take it out on someone.

      Explore other reviews about Scotiabank

      5.0
      15 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      good culture while growing US business lines

      Cons

      growing US business lines while undergoing multiple changes

      2.0
      5 Jun 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      A couple of smart people who are kind and open to mentoring. Hours not bad given no deal flow in US.

      Cons

      Top heavy management. Culture values heavy politicking. Low bonuses.

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