Disparity between US and European company culture - Anonymous employee Scoro Employee Review

3.0
14 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-4 day work week -International travel 2x a year -Talented coworkers

Cons

-Management could benefit from additional leadership training -Clear favoritism within teams -No job security, team members fired swiftly with little explanation and management will use this as a scare tactic within the team -Unattainable goals, will likely only make your base pay -Misguided during interview about % of team hitting goal -Positive company culture not carried over from European to US team -Racist comments made during company party -No maternity leave -Incredibly expensive insurance options -No 401K match -Lots of European marketing and no marketing in the US which causes disparity in name recognition. With that, goals are the same for European teams and US teams while those marketing resources are not equitable.

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Scoro Response
3y
Thank you for taking the time to write a thoughtful review and for pointing out the improvement areas we could emphasise in Scoro! Building a strong, inclusive, and positive comany culture has always been one of the main focuses of Scoro, and we take any form of feedback seriously. As our US team is still small and relevantly new, we are working especially hard to ensure that all team members feel included, supported, and part of the team. We admit that there is still much for us to consider and learn. With the eased Covid restrictions, we are focusing more on flying our senior sales leaders to the US to offer more support to the American team and management in building the culture and mentality we have successfully established in Europe offices. Also, we plan to continue bringing the US team to Europe twice a year to provide them with real-life training and support. We are open about the benefits we offer during our recruitment process, so we want to hope that these did not come as a surprise. As the US team grows, we're constantly reviewing and benchmarking the market and our compensation package to ensure we provide competitive packages that entice and motivate top talent. Hopefully, we can soon offer additional benefits to our people. I'm sorry to read that you feel that your team has experienced favouritism and scare tactic. This is something we want to avoid in Scoro. We would welcome any additional details you are willing to share around that to address this issue better. As we constantly strive to improve our work experience, don't hesitate to contact Annika Albert, our Head of People Operations (annika.albert@scoro.com), if there is more information you would like to share.

Explore other reviews about Scoro

5.0
22 Sept 2022
Recommend
CEO approval
Business outlook

Pros

After working for more than one toxic culture company, Scoro is a breath or fresh air. I actually enjoy getting up and going to work every day. The culture you see on social media and their website is the real deal (and not just PR). I work with fantastic team members across the globe that are always willing to help each other grow and learn. My direct manager is responsive and helpful. Time off is encouraged. Leadership consistently asks for feedback on ways to make the company a better place to work, AND actually follows through on the promises they make to employees. Then if that isn't enough, there are the GREAT perks: a 4 day work week, 2 trips to get together with the global team in Estonia each year, generous vacation policy, and the ability to work fully remote from whatever corner of the globe you choose. For US team members, we also have a pretty generous number of holidays each year. Scoro is a very collaborative environment, and generally the team enjoys spending time together outside of work. I know that's not for everybody, so if you don't like socializing with your coworkers (you'd rather just go to work, do your job, and then go home) then this might not be for you. This applies to remote workers as well - any time we are together (which is a handful of times each year at either the US headquarters or our global headquarters) we usually spend our after-work time together as well. I have zero regrets making the move to work for Scoro. It truly is a unicorn of a company to work for.

Cons

For US potential employees, you should be aware that we do not have the most competitive benefits package by American standards. Health insurance is the most expensive I've ever had. We also do not offer short/long term disability or life insurance (which has at least been offered at every other company I've worked at, even if I had to pay for it out of my own pocket). This may be because we are still a small team and do not qualify for the volume discounts that larger businesses can access. Hopefully this gets better as we continue to grow (which is quickly happening), and this post becomes obsolete.

4
2.0
25 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Remote work, pretty good company culture, team that wants to do better and make progress

Cons

Always changing systems so not enough time to build consistent habits that lead to good results, back to 5DWW after 4DWW is tough, demanding jobs hours for not as many winning deals

1
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Scoro Response
10mo
Thanks for your thoughtful feedback. It’s great to hear you appreciate the culture, remote setup, and the team’s motivation to improve. We know some changes have been challenging, and we’re working to bring more focus and consistency. If there’s anything we can improve or support you with, we really encourage you to bring it up with your manager or People Operations. Your input truly helps us move forward.
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