2.0
11 Nov 2021
Former employee, more than 1 year
City of Industry, CA
Recommend
CEO approval
Business outlook
Pros
Coworkers are nice, generally. Often offered assistance when needed, even opportunities to help out at other positions.
Cons
- Management was controlling. Refused to let tech support associates to work from home even during the pandemic, because management 'did not trust that we will do our work'. - Constantly understaffed at tech support due to high turnover rate, expected techs to work Saturdays - Dirty work place, had cockroaches and once a rat was found in the office -