Good people, good place to start - Customer Service Representative SanMar Employee Review

4.0
1 Sept 2022
Recommend
CEO approval
Business outlook

Pros

The managerial team in the customer service department was very helpful and kind most of the time. It is a good place to begin and a good place to learn. The discounts on items were nice. The company does promote within from my experience. Most of the people there are very likeable and kind. The hours you have are set, so there are no surprises.

Cons

The job itself is very repetitive, so it wouldn't work for someone who wants experience in various roles. Some customers are very hard to deal with. Overall, it is not a bad place, but I stayed longer than I should've just for the people. So that's something. The pay isn't the best.

Explore other reviews about SanMar

5.0
20 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great team and benefits. Bonuses are great, excellent life balance

Cons

Limited direction and guidance from leadership

3.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance 2 paid breaks and a lunch Relaxed family environment

Cons

Pay is lower on average

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