Just Like Wal-Mart.. - Assistant Manager Sam's Club Employee Review

1.0
15 Apr 2014
Recommend
CEO approval
Business outlook

Pros

It's not Wal-mart. It's nice to see different products rotated in and out every day. It keeps things fresh. Other than that, there isn't a lot of positive.

Cons

Hours. Managers are 50+ with no rhyme or reason. It is just because it's retail and it's always been that way. If it's slow, send your managers home so they can have a life. We don't need 4 managers at a time when it's slow. Most of them are playing games on their phones. I know this, because I am a manager and have seen them at various stores. You are just a number here. The recent restructure terminated managers that had been there 15+ years. Communication is poor. Salary is VERY poor. Work is boring. They don't believe in mentoring and coaching employees. Coaching to them means writing an employee up. Promotion will be slow. Most Assistants have been in role over 10 years.

Explore other reviews about Sam's Club

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good management. Balanced work-play culture environment.

Cons

Hours often change weekly. You may be required to work weekends, late evenings, and major holidays when the store is busiest.

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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