You can have a job for life. - Sales Associate Sam's Club Employee Review

3.0
25 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Flexible working hours, great fellow associates, access to high quality products. There are opportunities for advancement. Company has made significant investments in technology and remodeling of its stores to the benefit of employees and customers.

Cons

Retail industry standard low pay, useless benefits, no employee discount, cannot afford to shop at SAMs club. Customers expect even lower prices and benefits on the backs of working class people. The company is just doing what the customer demands. Company is to focused on volume of sales. The volume is all the company cares about ultimately, and burning and turning employees is just the collateral cost of doing high volume retail business. If you can't deal with that reality don't work for Walmart-SAMs Club.

Explore other reviews about Sam's Club

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good management. Balanced work-play culture environment.

Cons

Hours often change weekly. You may be required to work weekends, late evenings, and major holidays when the store is busiest.

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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